Terms of Service
LAST UPDATED: 7/20/2026

Welcome to Blended Sense.

These Terms & Conditions ("Terms") govern your access to and use of the Blended Sense platform, including our websites, mobile applications, cloud-based software, Studio Pro subscriptions, Marketplace Services, artificial intelligence features, APIs, integrations, and any related products or services (collectively, the "Services").

By creating an account, purchasing Services, accessing the platform, or otherwise using the Services, you agree to be legally bound by these Terms and our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, you may not access or use the Services.

If you are accessing the Services on behalf of a company, organization, government entity, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, "you" and "your" refer to both you and the entity you represent.

Blended Sense may update these Terms from time to time to reflect changes in our Services, applicable law, or business practices. When material changes are made, we will update the Effective Date above and provide notice where required by applicable law. Continued use of the Services after the updated Terms become effective constitutes your acceptance of the revised Terms.

For purposes of these Terms, the following definitions apply.

Account means the registered account used to access and manage the Services.

Administrator means an authorized user designated by an Organization to manage users, permissions, billing, subscriptions, Workspaces, and administrative settings.

Affiliate means an approved marketing or referral partner participating in a Blended Sense affiliate program pursuant to a separate written agreement.

AI Features means any artificial intelligence, machine learning, automation, computer vision, transcription, search, tagging, recommendation, facial recognition, workflow automation, or similar technologies made available through the Services.

Archived Footage means User Content or Developed Content that has moved from active storage into archived storage in accordance with the Customer's subscription plan or Blended Sense's storage policies.

Brand Kit means logos, colors, fonts, templates, graphics, brand guidelines, and other branding assets uploaded into the Services.

Content means User Content, Developed Content, metadata, project files, transcripts, thumbnails, previews, AI-generated assets, and any other digital materials stored or processed through the Services.

Creative Professional means any videographer, photographer, editor, producer, drone operator, or other independent contractor providing services through the Marketplace.

Customer means any person or legal entity that purchases, subscribes to, or otherwise uses the Services.

Developed Content means all edited videos, photographs, audio recordings, graphics, marketing assets, deliverables, or other creative work produced by or through Blended Sense for a Customer.

Enterprise Customer means a Customer purchasing Services under a separately negotiated Enterprise Agreement, Master Services Agreement, Reseller Agreement, Partner Agreement, or similar commercial agreement. Marketplace means Blended Sense's technology platform that connects Customers with Creative Professionals to provide production services.

Organization means a business, nonprofit, educational institution, government agency, or other legal entity maintaining one or more Accounts.

Participant or Film Subject means any individual whose image, likeness, voice, or other identifying characteristics appear in media captured or processed through the Services.

Services means all products, software, websites, applications, Studio Pro subscriptions, Marketplace Services, AI Features, APIs, integrations, storage services, media management tools, and other offerings provided by Blended Sense.

Studio Credits means purchased, promotional, refunded, loyalty, or otherwise issued credits redeemable toward eligible purchases within the Services.

Studio Pro means Blended Sense's subscription platform providing cloud storage, media management, collaboration tools, AI-powered features, reporting, analytics, workflow automation, and related subscription benefits.

Subscription Services means any recurring paid Services offered by Blended Sense, including Studio Pro and future subscription offerings.

User means any individual accessing or using the Services, including Customers, Administrators, Creative Professionals, Editors, Affiliates, Partners, Enterprise Users, contractors, employees, and authorized representatives.

User Content means any media, files, footage, photographs, videos, audio, text, documents, logos, Brand Kits, metadata, or other content uploaded, submitted, stored, or transmitted by a User through the Services.

Workspace means the digital environment within the Services where Customers manage projects, subscriptions, media, users, storage, and related assets.

To access or use the Services, you must:

If you access or use the Services on behalf of a company, organization, government agency, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Because Blended Sense provides a multi-sided platform, different users may access the Services in different capacities.

By creating an Account or using the Services, you acknowledge that you may participate in one or more of the following roles:

Certain features, responsibilities, payment terms, and supplemental agreements may apply only to specific user roles. Where a separate written agreement governs a particular role (such as an Affiliate Agreement, Enterprise Agreement, Creative Professional Agreement, or Reseller Agreement), that agreement will control solely with respect to the subject matter covered by that agreement. These Terms continue to govern all other aspects of your use of the Services.

The Services are intended primarily for business, professional, educational, nonprofit, and organizational use.

Individuals may use the Services for personal projects where permitted; however, all users remain responsible for ensuring that their use complies with these Terms and all applicable laws.

You agree to provide accurate, complete, and current information when creating an Account and to promptly update your information whenever it changes.

You are responsible for maintaining the accuracy of your Account information. Blended Sense is not responsible for any loss or delay resulting from inaccurate or outdated information provided by you.

You are solely responsible for ensuring that your use of the Services complies with all applicable federal, state, local, and international laws, regulations, contractual obligations, and industry-specific requirements.

If you operate within a regulated industry—including healthcare, financial services, legal services, education, government, or similar regulated sectors—you remain solely responsible for complying with any applicable laws, regulations, or professional obligations, including but not limited to HIPAA, FINRA, FERPA, SEC regulations, state privacy laws, or other industry-specific requirements. Blended Sense does not provide legal or regulatory compliance services unless expressly agreed in writing.

Blended Sense reserves the right, in its sole discretion and to the extent permitted by applicable law, to refuse registration, suspend access, restrict functionality, or terminate any Account if we reasonably believe that:

Where commercially reasonable, Blended Sense will provide advance notice before suspending or terminating an Account. However, we may take immediate action without prior notice when necessary to protect the Services, comply with legal obligations, investigate suspected fraud, or address security concerns.

To access certain features of the Services, you must create an Account. You agree to provide accurate, complete, and current registration information and to promptly update your information if it changes.

You may not create an Account using false, misleading, or fraudulent information, impersonate another individual or entity, or create an Account on behalf of another person without proper authorization. Blended Sense reserves the right to reject, suspend, or terminate any Account that violates these Terms or that contains inaccurate, misleading, or incomplete registration information.

You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

You agree to:

You are responsible for all activity occurring under your Account unless such activity results directly from Blended Sense's negligence or security breach.

The Services allow Customers and Organizations to create one or more Workspaces to manage projects, users, subscriptions, media libraries, Brand Kits, storage, billing, and other resources.

Each Workspace is controlled by one or more designated Administrators.

The Organization remains responsible for all activity occurring within its Workspaces, including activity performed by employees, contractors, affiliates, or other authorized users.

Workspace Administrators may be granted authority to:

Organizations are solely responsible for selecting, managing, and supervising their Administrators.

Blended Sense is entitled to rely upon instructions received from an authorized Administrator regarding the management of a Workspace.

The Services support multiple user roles, including Customers, Administrators, Creative Professionals, Editors, Affiliates, Partners, Enterprise Users, and other authorized users.

Available functionality, permissions, billing authority, and administrative rights vary depending on the assigned role and applicable subscription plan.

Blended Sense may modify user roles, permissions, or available functionality as the Services evolve.

Customers and Organizations are responsible for ensuring that all Authorized Users comply with these Terms.

Any action taken by an Authorized User under a Customer's or Organization's Account will be deemed an action of that Customer or Organization.

Customers remain responsible for maintaining appropriate internal controls regarding user access, permissions, and account management.

Enterprise Customers may maintain multiple Workspaces, business units, departments, subsidiaries, or affiliated organizations under a single commercial agreement.

Unless otherwise specified in an executed Enterprise Agreement, each Workspace remains subject to these Terms and the permissions established by its designated Administrators.

Where a conflict exists between these Terms and an executed Enterprise Agreement, the Enterprise Agreement governs solely with respect to the conflicting provision.

Blended Sense may suspend, restrict, or temporarily disable access to all or part of the Services if we reasonably determine that:

Where commercially reasonable, Blended Sense will provide notice before suspending an Account. Immediate suspension may occur without prior notice where necessary to investigate suspected fraud, address security concerns, comply with legal obligations, or prevent harm to the Services or other users.

You may close your Account at any time by following the procedures available within the Services or by contacting Blended Sense Support. Blended Sense may terminate or permanently disable an Account for any of the reasons described in these Terms, including repeated violations, fraudulent activity, prolonged non-payment, misuse of the Services, or other material breaches.

Termination of an Account does not relieve you of any outstanding payment obligations, nor does it affect any rights or obligations that accrued prior to termination.

The treatment of stored Content, subscription benefits, Marketplace Services, Studio Credits, contractor payouts, and other assets following termination is governed by these Terms and any applicable Enterprise Agreement.

Blended Sense operates a technology-enabled marketplace that connects Customers with qualified Creative Professionals to facilitate the production, editing, management, and delivery of digital media.

Marketplace Services may include, but are not limited to:

Blended Sense reserves the right to modify, expand, suspend, or discontinue Marketplace Services at any time.

Creative Professionals who provide services through the Marketplace are independent contractors and are not employees, agents, joint venturers, or representatives of Blended Sense.

Blended Sense facilitates introductions, scheduling, project management, payments, and delivery through the Marketplace but does not supervise the day-to-day creative judgment or production decisions made by Creative Professionals while performing services.

Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between Blended Sense and any Creative Professional.

Blended Sense may assign Creative Professionals using a variety of factors, including:

While Customers may express preferences regarding Creative Professionals, Blended Sense does not guarantee the assignment of any specific individual.

Submitting a project request does not guarantee acceptance, scheduling, or availability.

Project scheduling is subject to factors including:

Blended Sense reserves the right to decline, reschedule, or cancel project requests when reasonably necessary.

Customers are responsible for:

Customers are solely responsible for the conduct of attendees, employees, guests, participants, and Film Subjects associated with their projects.

Customers acknowledge that Creative Professionals exercise independent professional judgment during production.

Although Blended Sense will use commercially reasonable efforts to accommodate creative preferences, shot lists, production notes, and customer instructions, Blended Sense does not guarantee that every requested shot, angle, participant, lighting condition, or creative preference can be achieved. Production quality and deliverables may be affected by circumstances outside Blended Sense's reasonable control, including venue restrictions, weather, lighting conditions, participant cooperation, equipment limitations, technical failures, safety concerns, or force majeure events.

Unless otherwise stated in the applicable service package or order confirmation:

If no revision request or approval is received within fourteen (14) calendar days after delivery of edited content, the project may be deemed accepted and closed.

Closed projects may require the purchase of additional editing services to reopen.

Estimated production dates, editing timelines, delivery dates, and turnaround times are good-faith estimates provided for planning purposes only.

Unless expressly agreed in writing as part of a separate Service Level Agreement (SLA) or Enterprise Agreement, delivery dates are not guaranteed.

Blended Sense is not liable for delays caused by Customer requests, incomplete project information, venue restrictions, weather events, third-party vendors, technical issues, or circumstances beyond its reasonable control.

Blended Sense may provide deliverables through downloadable files, Studio Pro, Frame.io, cloud storage providers, password-protected portals, or other delivery methods. Certain review or sharing links may be accessible by anyone who possesses the link.

Customers are solely responsible for managing, distributing, and protecting review links shared with employees, clients, contractors, sponsors, attendees, or other third parties.

Blended Sense is not responsible for unauthorized access resulting from a Customer's distribution of review links.

Changes requested after a project has been confirmed—including changes to dates, locations, schedules, deliverables, editing scope, production requirements, or creative direction—may result in additional charges, revised delivery timelines, or project rescheduling.

Blended Sense will make commercially reasonable efforts to accommodate requested changes but cannot guarantee availability once production has been scheduled.

Marketplace Services are subject to geographic availability.

Blended Sense does not guarantee that Creative Professionals will be available in every city, region, or country, or that all Marketplace Services will be available for every project type.

The availability of Creative Professionals, service offerings, and supported locations may change without notice.

Studio Pro is Blended Sense's subscription platform designed to help Customers organize, manage, collaborate on, store, distribute, and maximize the value of their media assets. Depending on the subscription plan selected, Studio Pro may include cloud storage, media management, AI-powered organization, collaboration tools, Brand Kit management, reporting, analytics, workflow automation, integrations, and other features made available by Blended Sense from time to time.

Features, storage allocations, usage limits, and pricing vary by subscription plan.

Blended Sense may offer multiple subscription plans, including self-service, business, enterprise, reseller, promotional, or other offerings.

Subscription plans may differ based on:

Current subscription offerings are described on the Services or in applicable ordering documentation.

Blended Sense reserves the right to introduce, modify, or discontinue subscription plans upon reasonable notice.

Unless otherwise specified in an Enterprise Agreement or other written agreement, all paid subscriptions automatically renew at the end of each billing cycle until cancelled. By purchasing a subscription, you authorize Blended Sense to automatically charge your designated payment method for:

You may cancel your subscription at any time through your Account settings or by contacting Customer Support.

Cancellation becomes effective at the end of the current billing period unless otherwise required by applicable law.

Blended Sense may offer free trials, promotional pricing, introductory subscriptions, beta programs, or other limited-time offers.

Unless otherwise stated at the time of enrollment:

Blended Sense reserves the right to modify or discontinue promotional offers at any time.

Customers may upgrade or downgrade their subscription plans where such options are made available.

Upgrades may become effective immediately or at the beginning of the next billing cycle.

Downgrades generally take effect at the start of the following billing cycle. Changing subscription plans may affect:

Customers are responsible for ensuring that their stored Content complies with the limitations of their selected subscription plan.

Subscription fees are billed in advance according to the billing frequency selected during purchase.

Except as expressly stated in these Terms or required by applicable law:

If a payment cannot be successfully processed, Blended Sense may:

Customers remain responsible for all outstanding balances.

Enterprise Customers may purchase Studio Pro pursuant to separately negotiated commercial agreements.

Where an executed Enterprise Agreement expressly conflicts with these Terms, the Enterprise Agreement governs solely with respect to the conflicting provision.

All remaining provisions of these Terms continue to apply.

Blended Sense continually improves the Services.

Accordingly, Blended Sense may add, modify, replace, discontinue, or enhance subscription features, workflows, integrations, AI capabilities, reporting tools, user interfaces, storage allocations, and other functionality from time to time.

Nothing in these Terms guarantees the continued availability of any particular feature unless expressly stated in a separate written agreement.

Blended Sense may suspend or discontinue all or part of the subscription Services if reasonably necessary to:

Where commercially reasonable, Blended Sense will provide advance notice of material service changes.

If Blended Sense permanently discontinues a paid subscription during a prepaid billing period for reasons unrelated to your violation of these Terms, Blended Sense may, at its sole discretion, provide a prorated refund, Studio Credits, or another commercially reasonable remedy.

From time to time, Blended Sense may make beta, preview, early-access, or experimental features available.

Beta features are provided "as is" without warranties of any kind and may be modified, suspended, or discontinued at any time.

Beta features may not be suitable for production use and may be subject to additional terms communicated at the time they are made available.

Automatic Renewal Notices. Where required by applicable law, Blended Sense will provide Customers with advance notice before an automatically renewing subscription renews for an additional term. Such notice will be provided in accordance with applicable federal, state, and local automatic renewal laws. Customers are responsible for maintaining a current email address and account contact information.

Studio Pro includes cloud-based storage for User Content and Developed Content, subject to the storage allocation associated with your selected subscription plan.

Storage allocations vary by subscription plan and are described on the Services, applicable pricing pages, or ordering documentation.

Unless expressly stated in writing, no subscription includes unlimited storage.

Storage usage is calculated using Blended Sense's internal measurement methodologies and may include:

Blended Sense reserves the right to improve or modify storage calculation methodologies as the Services evolve.

Each subscription includes a designated amount of cloud storage.

If your total storage exceeds the amount included in your subscription, additional storage overage charges may apply at Blended Sense's then-current published rates.

By maintaining Content that exceeds your included storage allocation, you authorize Blended Sense to charge the payment method associated with your Account for applicable storage overage fees. Storage overage charges are separate from subscription fees and are generally non-refundable except where required by applicable law.

Blended Sense may provide courtesy notifications regarding:

These notifications are provided as a convenience only.

Customers remain solely responsible for monitoring their storage usage and any associated charges.

Failure to receive or review a notification does not relieve a Customer of responsibility for applicable storage fees.

Completed projects, User Content, and Developed Content may transition from active storage to archived storage based on factors including:

Archived Footage may require additional processing time before it becomes available for download or restoration.

Access to footage may vary depending on your purchase type or subscription plan.

Unless otherwise stated in an Enterprise Agreement or specific product offering:

Customers are responsible for downloading and maintaining copies of any Content they wish to retain beyond the applicable access period.

Blended Sense retains User Content, Developed Content, and related project materials only for the periods necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support operational requirements.

Specific retention periods are described in the Blended Sense Privacy Policy and may vary based on:

Following expiration of the applicable retention period, Blended Sense may permanently delete User Content, Developed Content, Archived Footage, project files, AI-generated metadata, previews, transcripts, thumbnails, and other associated materials.

Once Content has been permanently deleted, Blended Sense has no obligation to recover, restore, reproduce, or maintain such Content.

Customers are solely responsible for maintaining independent backup copies of all Content they wish to preserve.

While Studio Pro provides cloud storage and collaboration capabilities, it is not intended to serve as a Customer's exclusive archival or disaster recovery solution.

Customers are encouraged to download and securely store important Content outside the Services.

Blended Sense does not guarantee perpetual or indefinite storage of any Content.

The continued availability of stored Content depends on factors including:

Blended Sense may periodically migrate Content between storage providers, infrastructure environments, geographic regions, or technology platforms to improve performance, scalability, security, or reliability.

Such migrations, as well as scheduled maintenance, cloud infrastructure outages, cybersecurity incidents, or other events beyond Blended Sense's reasonable control, may temporarily affect access to stored Content.

Blended Sense will use commercially reasonable efforts to minimize disruptions but does not guarantee uninterrupted availability of stored Content.

Blended Sense reserves the right to modify storage allocations, retention periods, archival procedures, overage pricing, recovery capabilities, or other storage-related policies upon reasonable notice.

Continued use of the Services after such changes become effective constitutes acceptance of the updated storage policies.

You agree to pay all fees associated with your use of the Services, including, where applicable:

Unless otherwise stated, all prices are quoted in U.S. Dollars (USD).

You authorize Blended Sense and its third-party payment processors to charge your designated payment method for all authorized purchases and recurring charges.

You are responsible for maintaining accurate and current payment information.

If your payment information changes, you agree to promptly update your Account to avoid service interruptions.

Marketplace Services may be purchased on a per-project basis using:

Submitting an order authorizes Blended Sense to process payment for the applicable fees.

Certain Marketplace purchases may require payment before scheduling begins.

Blended Sense may offer prepaid Studio Credits that may be redeemed toward eligible Marketplace Services or other qualifying purchases.

Unless otherwise stated in a separate written agreement:

Blended Sense reserves the right to establish additional terms governing Studio Credits, including expiration dates, promotional limitations, redemption requirements, and eligible products.

Unless expressly stated otherwise, fees do not include applicable federal, state, local, or international taxes.

Customers are responsible for paying all taxes associated with their purchases, except taxes based solely on Blended Sense's income.

Where required by law, Blended Sense will collect and remit applicable sales, use, value-added, or similar taxes.

Blended Sense may modify pricing for subscriptions, Marketplace Services, storage, Studio Credits, AI features, or other Services.

For recurring subscriptions, price changes will become effective following reasonable advance notice and at the beginning of the next renewal period unless otherwise required by applicable law.

Continued use of the Services after a price change becomes effective constitutes acceptance of the updated pricing.

Enterprise Customers and other approved Customers may receive invoices pursuant to separate commercial agreements.

Unless otherwise stated in the applicable agreement:

Refund eligibility is governed by Blended Sense's Refund and Cancellation Policy, which is incorporated into these Terms by reference.

Unless otherwise required by law or expressly approved by Blended Sense:

Where Blended Sense elects to provide compensation for an approved exception, refunds may be issued as:

If you initiate a chargeback or payment dispute without first making a good-faith effort to resolve the issue with Blended Sense, Blended Sense may:

Nothing in this section limits your legal rights under applicable consumer protection laws.

Payments may be processed through one or more third-party payment providers.

By making a purchase, you acknowledge that your payment information may be processed by those providers in accordance with their applicable terms and privacy policies.

Blended Sense does not store complete payment card information unless expressly indicated.

Blended Sense may offer discounts, promotional pricing, coupons, referral incentives, affiliate offers, reseller pricing, enterprise pricing, or limited-time campaigns.

Unless otherwise stated:

If payment remains outstanding after reasonable collection efforts, Blended Sense may:

The Services, including the Blended Sense platform, Studio Pro, Marketplace technology, software, user interfaces, workflows, documentation, templates, artificial intelligence systems, machine learning models, algorithms, APIs, source code, object code, databases, graphics, branding, trademarks, service marks, logos, and all related technology are and remain the exclusive property of Blended Sense and its licensors.

Except for the limited rights expressly granted in these Terms, no ownership rights are transferred to you.

You retain ownership of all User Content that you upload, submit, import, or otherwise make available through the Services.

You represent and warrant that:

Subject to full payment of all applicable fees, Customers own the final edited media, photographs, videos, graphics, audio files, and other creative deliverables specifically produced for them through Marketplace Services ("Delivered Media").

Ownership of Delivered Media does not include ownership of:

To provide the Services, you grant Blended Sense a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, transmit, display, modify (solely as necessary to provide the Services), distribute internally, and otherwise use your User Content and Delivered Media for the limited purpose of:

This license terminates when the applicable Content is permanently deleted from the Services, except where continued retention is required by law or as otherwise described in the Privacy Policy.

Upon full payment, Blended Sense grants you a worldwide, perpetual, non-exclusive, transferable license to use, reproduce, display, distribute, publish, modify, create derivative works from, and otherwise exploit the Delivered Media for any lawful business or personal purpose.

This license includes the right to use Delivered Media across digital, print, advertising, marketing, broadcast, social media, internal communications, training, websites, presentations, and future media formats.

Unless otherwise stated in a separate written agreement, there are no geographic restrictions or usage limits on Delivered Media after purchase.

The Services may generate transcripts, captions, summaries, metadata, tags, recommendations, searchable indexes, translations, or other AI-assisted outputs.

Subject to applicable law and the rights of any third-party AI providers, Customers may use AI-generated outputs created from their own Content in connection with their lawful use of the Services.

Because AI-generated outputs may contain inaccuracies or omissions, Customers remain solely responsible for reviewing and verifying such outputs before relying upon them.

If you provide Blended Sense with ideas, suggestions, recommendations, feature requests, bug reports, product feedback, or other comments regarding the Services ("Feedback"), you grant Blended Sense a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable license to use, modify, commercialize, publish, reproduce, distribute, and incorporate that Feedback into the Services without compensation or attribution.

You acknowledge that Blended Sense has no obligation to implement any Feedback.

Certain components of the Services may incorporate open-source software licensed under separate open-source licenses.

Nothing in these Terms limits your rights under any applicable open-source license.

To the extent a conflict exists between these Terms and an applicable open-source license, the open-source license governs solely with respect to the applicable software component.

Except for the limited licenses expressly granted under these Terms, each party retains all right, title, and interest in and to its respective intellectual property.

No rights are granted by implication, estoppel, or otherwise.

Blended Sense respects the intellectual property rights of others and expects users to do the same.

If you believe that Content available through the Services infringes your copyright or other intellectual property rights, you may submit a written notice containing:

Blended Sense may remove or disable access to allegedly infringing material while investigating reported claims and may terminate Accounts associated with repeat infringement where appropriate.

Unless otherwise prohibited by a separate written agreement or requested in writing by the Customer before project delivery, Blended Sense may display excerpts of Delivered Media, project descriptions, Customer names, or publicly released work in its portfolio, website, case studies, marketing materials, award submissions, sales presentations, and promotional materials.

If a Customer requires confidentiality or non-disclosure, such restrictions must be expressly agreed to in writing.

You agree to use the Services only for lawful purposes and in accordance with these Terms and all applicable federal, state, local, and international laws and regulations.

You are solely responsible for your use of the Services and for all activity occurring under your Account.

You may not use the Services to:

You may not:

Unless expressly authorized by Blended Sense, you may not:

Nothing in this section restricts your use of AI-generated outputs that are expressly provided to you through the Services in accordance with these Terms.

Customers agree to interact with Creative Professionals in a respectful, professional, and lawful manner.

Customers may not:

Creative Professionals are expected to maintain professional standards and comply with all applicable Marketplace policies.

You are solely responsible for all User Content you upload, submit, or share through the Services.

You may not upload Content that:

Blended Sense may remove or restrict access to Content that reasonably appears to violate these Terms or applicable law.

Blended Sense has no general obligation to monitor user activity but reserves the right to investigate suspected violations of these Terms.

To protect the Services and its users, Blended Sense may:

Users who believe that another individual or organization is violating these Terms may report the matter through Blended Sense Support or other reporting mechanisms made available through the Services.

Blended Sense may investigate reported violations but is not obligated to take any particular enforcement action.

Failure by Blended Sense to enforce any provision of this Section does not constitute a waiver of its right to enforce that provision or any other provision in the future. Blended Sense reserves the right to determine, in its reasonable discretion, whether conduct violates these Terms or threatens the safety, integrity, security, or operation of the Services.

Blended Sense may provide artificial intelligence ("AI")-powered features as part of the Services. These features are designed to enhance media organization, searchability, accessibility, workflow automation, and the overall user experience.

Depending on your subscription plan and the Services you use, AI features may include:

The availability of AI features may vary by subscription plan, geographic region, applicable law, and product offering.

Customers determine whether to enable or use AI-powered features made available through the Services. Certain AI capabilities may require additional configuration, permissions, or acceptance of supplemental terms before they become available.

Customers remain responsible for deciding whether AI-generated outputs are appropriate for their intended use.

Artificial intelligence is inherently probabilistic.

AI-generated outputs—including transcripts, captions, summaries, tags, translations, recommendations, metadata, and search results—may contain errors, omissions, inaccuracies, or incomplete information.

Customers should independently review and verify AI-generated outputs before relying upon them for business, legal, regulatory, accessibility, marketing, or other important purposes.

Blended Sense does not warrant that AI-generated outputs will always be accurate, complete, or suitable for every use case.

The Services may use AI or automation to improve operational efficiency, including by:

Automated workflows are intended to assist users and do not replace human review where professional judgment is required.

Where enabled, the Services may analyze uploaded media to identify and group recurring individuals appearing within a Customer's own media library.

Facial recognition is intended to improve media organization, search, filtering, and retrieval.

Blended Sense does not use facial recognition technology to identify unknown individuals outside of a Customer's Workspace or to create a public facial recognition database.

The availability of facial recognition features may vary depending on geographic location, applicable law, and subscription plan.

Customers are solely responsible for ensuring that they have all rights, permissions, notices, and consents required under applicable law before enabling AI-powered features, including facial recognition or biometric processing.

Where required by law, Customers are responsible for:

Blended Sense does not provide legal advice regarding a Customer's compliance obligations.

Certain AI capabilities may be provided in whole or in part through third-party artificial intelligence providers. The availability, functionality, and performance of those features may depend upon the continued availability of third-party services.

Blended Sense may replace, modify, or discontinue third-party AI providers at any time without affecting the remainder of the Services.

Subject to the licenses granted under these Terms and the practices described in the Privacy Policy, Blended Sense may use operational data, usage analytics, system performance information, and de-identified or aggregated information to improve the Services, platform performance, AI functionality, security, and reliability.

Blended Sense will not use Customer Content to train publicly available artificial intelligence models unless expressly authorized by the Customer.

AI-powered features are continually evolving.

Blended Sense does not use Customer User Content, Customer Media, or other Customer-provided content to train, fine-tune, improve, or otherwise develop publicly available generative artificial intelligence models. Customer Content is processed solely to provide, maintain, secure, support, and improve the Services delivered directly to the Customer, including AI-powered features made available through the Platform.

Nothing in these Terms guarantees the ongoing availability of any specific AI capability.

The use of AI-powered features may be subject to federal, state, local, or international laws governing artificial intelligence, biometric information, privacy, accessibility, employment, consumer protection, or other regulated activities. Customers are solely responsible for ensuring that their use of AI features complies with all laws applicable to their organization and intended use.

The Services are designed to assist users and streamline workflows. AI-generated outputs and automated recommendations are intended to support—not replace—human judgment.

Customers should not rely exclusively on AI-generated outputs when making legal, financial, medical, employment, regulatory, or other decisions that could materially affect the rights, obligations, or well-being of individuals.

Your use of the Services is also governed by the Blended Sense Privacy Policy, which is incorporated into these Terms by reference.

The Privacy Policy explains how Blended Sense collects, uses, stores, shares, retains, and protects personal information, including information processed through Marketplace Services and AI-powered features.

By using the Services, you acknowledge that you have reviewed the Privacy Policy.

You are responsible for ensuring that you have all necessary rights, permissions, notices, and consents required to upload Content and use the Services.

Where required by law, you are responsible for providing notices to individuals appearing in your Content and obtaining any legally required consents before using AI-powered features, facial recognition, or other processing activities.

Blended Sense maintains commercially reasonable administrative, technical, and organizational safeguards designed to protect the Services.

Because no system can guarantee absolute security, you acknowledge the inherent risks associated with transmitting information electronically.

Enterprise Customers may request additional privacy and security documentation where appropriate, including Data Processing Addenda ("DPAs"), security questionnaires, and other documentation reasonably required to support compliance with applicable privacy and data protection laws. Where an executed DPA conflicts with these Terms solely with respect to the processing of Personal Information, the DPA shall govern those processing activities.

Each party represents and warrants that:

You represent and warrant that:

For Marketplace Services, you further represent and warrant that:

Blended Sense represents and warrants that:

Nothing in this Section guarantees uninterrupted availability of the Services or error-free operation.

Certain features of the Services rely upon third-party providers, including cloud hosting, payment processors, communications providers, artificial intelligence providers, mapping services, authentication services, analytics platforms, and other technology vendors.

Blended Sense does not represent or warrant the availability, accuracy, security, or continued operation of third-party services beyond its reasonable control.

Except for the express representations and warranties set forth in these Terms or in a separate written agreement signed by Blended Sense, neither party makes any additional representations or warranties.

Any additional warranties, guarantees, or commitments must be expressly stated in writing and signed by an authorized representative of Blended Sense.

Except as expressly stated in these Terms or in a separate written agreement signed by Blended Sense, the Services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Blended Sense disclaims all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of:

Blended Sense does not warrant that:

The Services may be temporarily unavailable due to scheduled maintenance, emergency maintenance, software updates, third-party service interruptions, cybersecurity events, infrastructure failures, or circumstances beyond Blended Sense's reasonable control.

While Blended Sense uses commercially reasonable efforts to match Customers with qualified Creative Professionals and facilitate high-quality production services, Blended Sense does not warrant:

Creative services are inherently subjective and may vary depending on the circumstances of each project.

Artificial intelligence features are intended to assist users and improve operational efficiency. Blended Sense does not warrant that AI-generated outputs—including transcripts, captions, summaries, metadata, recommendations, translations, search results, or other automated outputs—will be accurate, complete, current, or suitable for any particular purpose.

Customers are solely responsible for reviewing and verifying AI-generated outputs before relying upon them.

The Services may rely upon third-party providers for hosting, cloud infrastructure, payment processing, communications, artificial intelligence, mapping, authentication, analytics, and other operational functions.

Blended Sense is not responsible for service interruptions, outages, errors, delays, or failures caused by third-party providers beyond its reasonable control.

Blended Sense does not monitor, verify, endorse, or guarantee the accuracy, legality, ownership, or reliability of User Content uploaded to the Services.

Customers remain solely responsible for all Content they upload, store, process, or distribute through the Services.

Customers acknowledge that the transmission and storage of information over the Internet involves inherent risks.

Blended Sense cannot guarantee that unauthorized third parties will never circumvent security measures or gain unauthorized access to the Services.

Customers are responsible for implementing appropriate security measures for their own devices, networks, credentials, and backups.

The Services, including AI-powered features, analytics, reporting tools, recommendations, and workflow automation, are provided to support decision-making and operational efficiency.

Customers remain solely responsible for all business, legal, financial, operational, employment, marketing, regulatory, and commercial decisions made using information obtained through the Services.

Blended Sense is not responsible for decisions made by Customers based upon AI-generated outputs, analytics, reports, or recommendations.

The Services are provided as technology and creative production services.

Nothing provided through the Services constitutes legal, financial, accounting, tax, investment, employment, regulatory, or other professional advice.

Customers should consult qualified professionals before making decisions requiring professional judgment.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain legal rights.

To the extent such laws apply, some of the disclaimers contained in these Terms may not apply, and nothing in these Terms limits any non-waivable rights provided under applicable law.

You agree to defend, indemnify, and hold harmless Blended Sense, its affiliates, subsidiaries, officers, directors, employees, contractors, licensors, partners, successors, and assigns (collectively, the "Blended Sense Parties") from and against any third-party claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and reasonable attorneys' fees arising out of or relating to:

Without limiting the foregoing, you agree to indemnify the Blended Sense Parties against third-party claims arising from:

Customer Confidential Information also includes non-public pricing, negotiated discounts, custom commercial terms, Statements of Work, Enterprise Agreements, payment arrangements, implementation plans, and other commercial information that is designated as confidential or would reasonably be understood to be confidential.

Blended Sense agrees to defend, indemnify, and hold harmless you from any third-party claim alleging that the Services, excluding User Content and third-party materials supplied by you, directly infringe a United States copyright, trademark, or patent, provided that you:

If the Services become, or in Blended Sense's reasonable opinion are likely to become, the subject of such a claim, Blended Sense may, at its option:

Neither Party shall disclose non-public pricing, negotiated commercial terms, or payment arrangements to any third party except to its accountants, attorneys, auditors, financing sources, or other professional advisors who are bound by confidentiality obligations, unless disclosure is required by law or authorized in writing by the other Party.

Blended Sense has no indemnification obligation to the extent a claim arises from:

The party seeking indemnification must:

The indemnifying party may not settle any claim that admits fault or imposes non-monetary obligations on the indemnified party without that party's prior written consent, which shall not be unreasonably withheld, conditioned, or delayed.

This Section states each party's sole and exclusive obligations, and the other party's exclusive remedies, with respect to third-party intellectual property infringement claims covered by these Terms.

To the fullest extent permitted by applicable law, the aggregate liability of Blended Sense, its affiliates, subsidiaries, officers, directors, employees, contractors, licensors, partners, successors, and assigns (collectively, the "Blended Sense Parties") arising out of or relating to these Terms or the Services shall not exceed the greater of:

This limitation applies regardless of the legal theory upon which the claim is based, including contract, tort (including negligence), strict liability, statute, or otherwise.

To the fullest extent permitted by applicable law, the Blended Sense Parties shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including damages for:

even if Blended Sense has been advised of the possibility of such damages.

Blended Sense shall not be liable for losses arising from circumstances outside its reasonable control, including:

Blended Sense also shall not be liable for subjective dissatisfaction regarding artistic style, creative direction, or production preferences where the Services were performed in a commercially reasonable manner.

Blended Sense shall not be liable for decisions made by Customers or third parties based upon:

Customers remain solely responsible for reviewing and validating AI-generated outputs before relying upon them.

Blended Sense is not responsible for damages resulting from the acts, omissions, failures, delays, outages, security incidents, or service interruptions of third-party providers, including cloud hosting providers, payment processors, telecommunications providers, artificial intelligence providers, analytics services, authentication providers, or other integrated technologies beyond Blended Sense's reasonable control.

Customers are solely responsible for maintaining backup copies of their User Content. Blended Sense shall not be liable for the loss, corruption, deletion, alteration, or inability to recover Customer Content except to the extent caused by Blended Sense's gross negligence or willful misconduct and only as otherwise required by applicable law.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

Additionally, the limitations of liability contained in this Section do not apply to:

Nothing in this Section prevents the Parties from agreeing to different liability allocations relating to privacy, security, or data protection obligations in an executed Enterprise Agreement or Data Processing Addendum.

The parties acknowledge that:

Some jurisdictions do not permit certain limitations of liability. To the extent prohibited by applicable law, portions of this Section may not apply, and the remaining provisions shall remain in full force and effect.

You may terminate your Account or discontinue your use of the Services at any time by:

Termination of your Account does not automatically cancel outstanding Marketplace projects, unpaid invoices, or other contractual obligations incurred prior to termination. Unless otherwise required by applicable law or a separate written agreement, subscription cancellations become effective at the end of the current billing period.

Blended Sense may suspend or terminate your Account, Workspace, subscription, or access to the Services immediately, or upon reasonable notice, if:

Where commercially reasonable, Blended Sense will provide notice and an opportunity to cure the violation before terminating your Account. Blended Sense may terminate immediately without prior notice where immediate action is reasonably necessary to protect the Services, investigate fraud, address security concerns, or comply with applicable law.

Upon termination or expiration of these Terms:

Following termination of your Account, Blended Sense may provide a limited opportunity for you to download eligible User Content or Delivered Media, subject to:

Following the applicable retention period described in these Terms and the Privacy Policy, Blended Sense may permanently delete Content from its systems.

Customers are solely responsible for downloading and maintaining copies of any Content they wish to retain.

Termination or expiration of these Terms does not affect any provision that, by its nature, should survive termination.

Without limitation, the following Sections survive termination:

To the fullest extent permitted by applicable law, Blended Sense is not liable for any loss of profits, business opportunities, anticipated savings, goodwill, or other damages resulting from the lawful suspension or termination of an Account or the discontinuation of the Services in accordance with these Terms.

Nothing in this Section limits any rights that cannot be waived under applicable law.

Unless otherwise required under an executed Enterprise Agreement or separate written agreement, Blended Sense is not obligated to provide migration services, export assistance, consulting services, or transition support following termination.

Where available, such services may be offered at Blended Sense's then-current professional services rates.

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or the Services, shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

Before initiating arbitration or litigation, the parties agree to make a good-faith effort to resolve any dispute informally.

A party seeking to initiate a dispute shall provide written notice describing the nature of the dispute and the requested resolution.

Unless immediate legal relief is necessary, the parties agree to attempt to resolve the dispute through informal discussions for at least thirty (30) days before initiating formal legal proceedings.

Nothing in this Section prevents either party from seeking temporary or emergency equitable relief where necessary to prevent immediate and irreparable harm.

Except as otherwise provided in these Terms, any dispute arising out of or relating to these Terms or the Services that cannot be resolved through good-faith negotiations shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA") under its applicable Commercial Arbitration Rules.

The arbitration shall:

The arbitrator may award any remedy available under applicable law, except as limited by these Terms.

The arbitration requirement does not apply to:

To the fullest extent permitted by applicable law, disputes shall be resolved solely on an individual basis.

You and Blended Sense each waive any right to participate in:

except where such waivers are prohibited by applicable law.

The arbitrator may not consolidate claims involving multiple parties without the written consent of all affected parties.

To the fullest extent permitted by applicable law, each party knowingly and voluntarily waives any right to a trial by jury for any dispute arising out of or relating to these Terms or the Services, except where such waiver is prohibited by applicable law.

If a dispute is determined not to be subject to arbitration, or if a court determines that arbitration cannot be enforced for a particular claim, the parties agree that exclusive jurisdiction and venue shall lie in the state or federal courts located in Delaware.

Each party consents to the personal jurisdiction of those courts.

To the fullest extent permitted by applicable law, any claim arising out of or relating to these Terms or the Services must be commenced within one (1) year after the claim arose or reasonably should have been discovered.

This limitation does not apply where prohibited by applicable law.

Unless otherwise required by applicable law or awarded by the arbitrator or court, each party shall bear its own attorneys' fees, costs, and expenses incurred in connection with any dispute arising under these Terms.

These Terms, together with the Blended Sense Privacy Policy, any applicable Order Forms, Enterprise Agreements, Reseller Agreements, Affiliate Agreements, Creative Professional Agreements, Service Level Agreements, and any other written agreements expressly incorporated by reference, constitute the entire agreement between you and Blended Sense regarding your use of the Services.

These Terms supersede all prior or contemporaneous oral or written understandings, communications, proposals, negotiations, and agreements relating to the same subject matter.

If there is a conflict between these Terms and another written agreement executed by both parties, the documents shall control in the following order of precedence:

The Privacy Policy governs only with respect to the processing of personal information and does not modify the commercial terms of these Terms.

You may not assign, transfer, delegate, or otherwise convey any of your rights or obligations under these Terms without the prior written consent of Blended Sense.

Blended Sense may assign or transfer these Terms, in whole or in part, without your consent in connection with:

These Terms are binding upon and inure to the benefit of each party and their respective successors and permitted assigns.

Neither party shall be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) due to causes beyond its reasonable control, including:

The affected party will use commercially reasonable efforts to resume performance as soon as practicable.

Blended Sense may provide notices by:

You are responsible for maintaining a current email address and contact information associated with your Account.

Notices are deemed received when sent, posted, or otherwise made available through the Services.

By using the Services, you consent to receive communications electronically. You agree that electronic notices, disclosures, agreements, invoices, records, approvals, and other communications satisfy any legal requirement that such communications be in writing.

Where applicable, you agree that electronic signatures, electronic acceptances, click-through agreements, and similar electronic methods of acceptance are legally binding and have the same force and effect as handwritten signatures to the fullest extent permitted by applicable law.

Nothing in these Terms creates any partnership, joint venture, franchise, employment, fiduciary, or agency relationship between you and Blended Sense.

Creative Professionals providing Marketplace Services are independent contractors unless expressly stated otherwise in a separate written agreement.

The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other provision.

Any waiver must be in writing and signed by the party granting the waiver.

If any provision of these Terms is determined by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted, reformed, or replaced to the minimum extent necessary to make it enforceable while preserving its original intent.

Except where expressly stated otherwise, the rights and remedies provided under these Terms are cumulative and are in addition to any rights or remedies available under applicable law.

Except as expressly provided in these Terms, these Terms are solely for the benefit of the parties and do not create any rights in favor of any third party.

Section titles and headings are provided for convenience only and do not affect the interpretation of these Terms.

For purposes of these Terms:

Blended Sense may modify these Terms from time to time. If a change materially affects your rights or obligations, Blended Sense will provide reasonable notice through the Services, by email, or by another appropriate method before the updated Terms become effective.

Your continued use of the Services after the effective date of the revised Terms constitutes acceptance of the updated Terms.

If you do not agree to the revised Terms, you must discontinue your use of the Services.

Questions regarding these Terms may be directed to:

Blended Sense

Email: legal@blendedsense.com

Website: www.blendedsense.com

Additional contact information may be updated from time to time through the Services or on the Blended Sense website.