FAQS

Frequently Asked Questions

Frequently Asked Questions

Sweep Guidelines

How do I get started?

Getting started is easy—click here to create your account! Log in, add users, fill out your information, and complete your profile.

What do I need to book a sweep?
  • Basic information like address, date, time, & key information on what is being filmed are required to book a Sweep™.
  • Once booked, you can add inspiration links, goals, and other specifics.
  • We need at least a week prior to your Sweep™ date to schedule. If you need coverage sooner, please reach out to support@blendedsense.com
What is the booking time range for a sweep?

Bookings can range from 2 to 10 hours.

When can I expect my footage?

If you are only wanting your RAW footage, you can expect it 1-2 days after we have ingested it.

What happens if a user cancels a sweep within 24 hours?

If a user cancels a sweep within 24 hours, they are charged 6 credits, and the creative is paid for a minimum of 2 hours booking.

By when must creatives upload all footage/audio?

Creatives must upload all footage/audio within 24 hours of the sweep's conclusion.

Who owns the footage?

You!

Editing Guidelines

How long does it typically take for footage to be edited?

The standard turnaround time for footage editing is 5 days from when we receive the footage.

Is it possible to expedite the editing process?

Yes, you can expedite the editing process to 48 hours by using 2 credits

How many revisions are included per asset?

Once you are sent your first look, you will have 2 rounds of revisions. For more information on how to leave feedback, watch this.

What export resolutions are available for the edited footage?

The edited footage can be exported in 1080p or 4k resolution.

Where can I send my brand assets to be used for my videos?

Upon creating your account, you will be prompted to fill out your Brand Kit. This is where all of your brand files, like colors, logos, style, music, etc., will live.

Get Started Today

Getting started is easy. Just tell us about your product and customize your plan today.

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